Procedure in the case of an accident or breakdown with the vehicle

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Procedure in the case of an accident or breakdown with the vehicle

What should I do in the event of an accident or breakdown with my rental car?

 

In the event of an accident requiring immediate attention, you must contact the agency where you picked up your vehicle.

You will find the contact details on your rental contract.

In the event of a breakdown or light damage involving an identified third party, and not requiring immediate intervention, you must imperatively complete and sign an accident report, then contact the rental agency to give it to him; whether the responsibility is yours or that of the identified third party.

In the event of a breakdown, simply call your rental agency.

Do not hesitate to consult our “Serenity Insurance” page in order to benefit from an additional protection in case of accident.

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